Privacy Policy

This policy describes how StarDyn, LLC ("StarDyn", "we") handles personal data on the Stardyn License portal at license.stardyn.com — the service our customers use to purchase, activate and manage licenses for StarDyn software products.

What we collect

• Account data — your name and email address, provided by you or by your identity provider when you sign in with Google.
• Company and billing data — the company name, billing address and tax number your company provides for invoicing.
• Commercial records — invoices, payments, subscriptions, licenses and activation records (including the installation identifier a product presents when a license is activated).
• Security data — the IP address and browser identification of sign-ins and API requests, kept for abuse prevention and shown to you under “Signed-in devices”.
• Correspondence — transactional emails we send you (invoices, payment confirmations, sign-in links) and messages you send us.

What we do not collect

• Card details never reach us. Card payments are processed by Stripe on Stripe's own pages; we receive only the confirmation that an invoice was paid.
• No advertising or analytics tracking. The portal sets one strictly necessary, httpOnly session cookie so you stay signed in — nothing else. We do not use third-party analytics, advertising pixels or cross-site tracking of any kind.

Why we process it

To operate your account and your company's licenses, to issue and collect invoices, to deliver and verify license activations, to keep the service secure, and to meet bookkeeping and tax obligations. We do not sell personal data and we do not use it for advertising.

Service providers

We share data only with the processors needed to run the service:

• Stripe — card payment processing (name, email and invoice amount accompany a payment).
• Mailtrap — delivery of transactional email.
• Hetzner — server hosting in the European Union (Germany), where the portal and its database run.
• Google — only if you choose to sign in with Google; we receive your name and email address from your Google account and nothing more.

Retention

Account and license data is kept for as long as your company's account is active. Invoices and payment records are kept for the period required by tax and accounting law even after an account closes. Session records can be ended by you at any time from the Account page.

Security

All traffic is encrypted with TLS. Sign-in is by single-use email links or your identity provider — the portal stores no passwords. Session tokens are stored hashed, and payment secrets are never stored in the portal's database.

Your rights

You may request a copy, correction or deletion of your personal data by writing to support@stardyn.com. We answer within 30 days. Commercial documents we are legally required to keep (such as issued invoices) are excluded from deletion until their retention period ends.

Changes

If this policy changes in a way that matters, we will note the new effective date here and inform account holders by email before the change takes effect.

Contact

StarDyn, LLC — support@stardyn.com